Shipping and payment terms
1. payment methods
1.1 We offer the following payment options for deliveries within Germany, unless otherwise specified in the respective product presentation in the offer:
We send all articles within Germany as DHL package. After the shipment you will receive a tracking number for tracking purposes.
If you agree to your e-mail address being transmitted to the shipping service provider when completing the order process, you will receive e-mails relating to your delivery directly from DHL. Please note the imprint and the data protection information of the service provider, which can be found at: https://www.dhl.de/impressum and https://www.dhl.de/datenschutz. Deliveries to the EU and outside the EU are also made by DHL. The delivery time depends on the payment option. Orders need 3-5 working days for delivery within Germany. Prepaid orders will be shipped as soon as the payment has been credited to our account.
DHL shipping costs 4,95 €
The delivery time here is 3-5 working days.
DHL shipping costs 9,90 €
The delivery time within the European Union is 7-10 working days.
OUTSIDE THE EU
DHL shipping costs 42,90 €
Customs duties may be incurred here, which are levied by the respective country of destination. Customs duties and taxes are levied by the respective customs office and are charged to the recipient. You can obtain information about import regulations from your local customs office. The delivery time outside the EU is 7-15 working days.
INFORMATION CALCULATION DELIVERY DATE
The period begins one day after the payment order has been issued to the transferring bank. The period ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a general holiday recognised by the state at the place of delivery, such day shall be replaced by the next working day (Monday to Saturday, excluding public holidays).
ALL OTHER METHODS OF PAYMENT
The period begins on the first day after the conclusion of the contract. The period ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a general holiday recognised by the state at the place of delivery, the next working day (Monday to Saturday, excluding public holidays) shall take the place of such day.
3. sustainable packaging
They consist of 100% polypropylene.
The polybag made of CPP used by us generally correspond to the regulations of the regulation (EU) No. 10/2011 in the always current version (at present up to and including regulation 2019/1338). This applies accordingly to the materials and raw materials used. The total migration as well as the specific migrations are below the legal limits when used according to specifications.
Our CCP polybags are PVC-free.
They are produced exclusively from fresh raw materials without the addition of regenerates.
The production of the film or bags is carried out according to the following standards:
Din EN ISO 9001:2015 / ISO 14000:2015 / ISO 22000:2015 / BRC IOP6